It is the aim of Sam2Sam Deaf Care Services to deliver a service of personal care and associated domestic services to meet the needs of dependant Service Users in their own home environment. All individuals supported by, who work as an employee and people who visit will be treated with respect at all times.

We aim to offer skilled care to enable people supported by us to achieve their optimum state of health and well-being. We uphold the human citizenship rights of all services users and all who work and visit our office. Individual choice and personal decision making are the right of all service users and will be supported by all the people who work for Sam2Sam Deaf Care Services.

The right of independence will be respected and encouraged for all service users. The individual uniqueness of services users, staff visitors will be recognised and these people will be treated with dignity and respect at all times. The individual requirement for privacy will be respected at all times and all information relating to individuals will be treated in a confidential manner. We recognise that individual need for personal fulfilment and aim to offer individualised programmes of meaningful activity to satisfy that need of our services users and staff of Sam2Sam Deaf Care Services.