Description

CNCA provides capacity building, fundraising support, information forums, advice and training support for groups providing essential support services for the over 65s.
Our complex befriending service provides home visits to frail, elderly, housebound people with complex needs and often a dementia diagnosis. Referrals predominantly come from statutory agencies, particularly social care, and we carry out a long term piece of work, supporting those very vulnerable clients to stay safe in their own homes.
Alongside this, is a volunteer run telephone-Befriending service and a 'keeping in touch' service with ongoing communication to other agencies involved and any relatives or friends - especially those living a distance away or abroad.
People referred to CNCA must be:
• Elderly vulnerable people with complex needs or carers of these people.
• Living alone and isolated.
• Housebound.
• Living in the London Borough of Croydon.
• Minimum of 65 years old.
We cannot work with:
• Under 65s
• Someone who doesn’t live in the London Borough of Croydon
• Someone who already has sufficient support
• Someone who has advanced dementia
• Someone who is suitable for more appropriate services (PICS, Neighbourhood Care, Social Prescribing)